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Spring 2012
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Rate your Experience
To rate your store experience, please fill in these quetionnaires:
Name:
*
What category best describes your age group?:
*
<9 years old
10-16 years old
17-22 years old
23-34 years old
>35 years old
Contact Number:
Contact Email:
*
How did you first hear about Build-A-Bear Workshop?:
*
Printed Material
Radio
Friends/Relatives/Colleagues
Walked by in front of Build-A-Bear store
Build-A-Bear Workshop's website
I've been to other BABW in other countries
Is this your first visit to Build-A-Bear Workshop:
*
Yes
No
Which store did you visit?:
*
HarbourFront Centre
Plaza Singapura
United Square Mall
Date and time of your visit?:
Were you greeted as you entered the store?:
*
Yes
No
Did you get an explanation of the overall concept and bear making process?:
*
Yes
No
What is your purpose for visiting Build-A-Bear Workshop today?:
*
Getting a gift for friend/relative/colleague
Repeat purchase
Browsing
Event/ Party
Other
How do you rate our staff (assistance and responsiveness)?:
*
Highly Satisfied
Satisfied
Average
Dissatisfied
Highly Dissatisfied
How likely will you return to Build-A-Bear Workshop?:
*
Highly Likely
Likely
Neither Likely nor unlikely
Unlikely
Highly Unlikely
How do you rate our merchadise selection?:
*
Highly satisfied
Satisfied
Average
Dissatisfied
Highly dissatisfied
Are you aware of the Party package that Build-A-Bear Workshop offers?:
*
Yes
No
How do you rate the overall experience at Build-A-Bear Workshop?:
*
Highly Satisfied
Satisfied
Average
Dissatisfied
Highly Dissatisfied
Where would you like the next Build-A-Bear Workshop store to be?:
*
Additional comment/ feedback: